he777 Terms & Conditions — Your Agreement with Us

1 Definitions

In these Terms, the following words and phrases carry the meanings set out below unless the context clearly requires otherwise:

• "Platform" means the he777 website accessible at https://he777.io, including all subpages, mobile-optimised versions, and any associated applications.
• "Player" / "Account Holder" means any individual who has successfully completed registration and holds a verified account on the Platform.
• "Account Balance" means the total of real-money funds held in a Player's he777 account, denominated in Bangladeshi Taka (BDT), excluding any bonus funds pending wagering completion.
• "Bonus Funds" means any promotional credits, free-spin winnings, cashback awards, or match-bonus amounts credited to a Player's account subject to wagering requirements.
• "Wagering Requirement" means the total monetary value of bets a Player must place using Bonus Funds before those funds become eligible for withdrawal, as specified per promotion.
• "KYC" means Know Your Customer — the identity and age verification process required by he777 before processing any withdrawal request.
• "BDT" means Bangladeshi Taka, the sole currency in which all Account Balances, deposits, withdrawals, and bet settlements on the Platform are denominated.
• "Prohibited Jurisdiction" means any country or territory from which access to online gambling is prohibited by applicable law and from which he777 does not accept registrations.

2 Acceptance of Terms

By completing the he777 registration process and ticking the acceptance checkbox, or by continuing to use the Platform after any update to these Terms has been published, you unconditionally accept and agree to be bound by these Terms, together with the he777 Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.

These Terms supersede all prior agreements, representations, and understandings between you and he777 relating to your use of the Platform. In the event of a conflict between a specific promotion's terms and these Terms, these Terms shall prevail unless the promotion's terms expressly state otherwise.

he777 reserves the right to amend these Terms at any time. Amended Terms will be posted to this page with an updated effective date. Continued use of the Platform after the updated Terms are posted constitutes acceptance of the revised Terms. It is your responsibility to review this page periodically.

3 Eligibility & Age Verification

To be eligible to register and maintain an active account on he777, you must at all times:

• Be at least 21 years of age;
• Be a natural person (corporate entities may not register as Players);
• Have the legal capacity to enter into a binding agreement under the laws applicable to you;
• Not be a resident of a Prohibited Jurisdiction;
• Not be a current employee, contractor, or immediate family member of an employee or contractor of he777 or any of its affiliated game providers;
• Not be self-excluded or excluded by order of a court or regulatory authority from participating in online gambling.

3.1 KYC Age Verification

he777 requires all Players to complete KYC verification before any withdrawal request is processed. KYC documentation must include a valid government-issued photo identity document (National ID card, passport, or driver's licence) clearly showing your date of birth, full legal name, and photograph. he777 may request additional supporting documents at any time if the initial submission is insufficient to verify identity or age conclusively.

he777 reserves the right to suspend an account and withhold pending withdrawals pending satisfactory completion of KYC. Players who fail to complete KYC within 30 days of a withdrawal request may have their request cancelled and the funds returned to their Account Balance pending re-submission.

4 Account Registration

4.1 One Account Per Player

Each individual may hold only one registered account on he777. Operating multiple accounts — whether under the same identity, different identities, or shared device/IP address — is a material breach of these Terms. he777 employs automated detection systems to identify duplicate accounts. Upon detection, he777 may close all duplicate accounts, merge balances into the verified primary account, or withhold funds pending fraud investigation at its sole discretion.

4.2 Accuracy of Registration Information

You must provide truthful, accurate, and complete information at the time of registration and must update your account details promptly if any information changes. Providing false registration information — including a false date of birth, fictitious name, or another person's identity — constitutes fraud and may be referred to relevant law enforcement authorities.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your he777 login credentials. You must not share your username, password, or two-factor authentication codes with any third party. he777 will treat any action taken through your account as having been authorised by you. If you suspect that your account has been accessed without your authorisation, you must notify he777 support at [email protected] immediately. he777 accepts no liability for losses arising from unauthorised account access where the Player has failed to safeguard their credentials.

4.4 Account Closure

You may request closure of your he777 account at any time by contacting support. Upon closure, any verified real-money Account Balance will be returned to you via your most recently used withdrawal method, subject to completion of KYC and satisfaction of any applicable wagering requirements on Bonus Funds. he777 may also close accounts at its discretion where a breach of these Terms is identified, or for operational reasons, with reasonable notice where practicable.

5 Deposits & Withdrawals

5.1 Accepted Payment Methods

he777 accepts deposits and processes withdrawals via the following payment methods available to Players in Bangladesh: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may vary depending on your location and account status. he777 reserves the right to add, modify, or remove payment methods at any time.

5.2 Minimum and Maximum Transactions

The minimum deposit amount is ৳500. The minimum withdrawal amount is ৳1,000. Maximum single-transaction deposit and withdrawal limits vary by payment method and are displayed in the cashier section of your account. he777 may apply additional transaction limits to individual accounts based on risk assessment, account history, or KYC status.

5.3 Deposit Processing

Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your BDT Account Balance within 30 to 60 seconds of payment confirmation. Card deposits via Visa or Mastercard may take up to 15 minutes. he777 is not responsible for delays caused by third-party payment processors, banking system outages, or network issues outside of he777's control.

5.4 Withdrawal Processing

Withdrawal requests submitted by KYC-verified Players to bKash and Nagad are processed by he777 within 15 to 30 minutes during normal operating hours. Withdrawals to Rocket, Upay, Visa, or Mastercard may take up to 24 hours. he777 processes withdrawals only to the same payment method and account details used for the most recent deposit, in accordance with anti-money laundering principles. Withdrawals cannot be made to third-party accounts.

5.5 Currency

All transactions on he777 are denominated exclusively in Bangladeshi Taka (BDT). he777 does not accept deposits in foreign currencies and does not perform currency conversion. Your Account Balance is always displayed in BDT.

5.6 Anti-Money Laundering

he777 is committed to preventing money laundering and the financing of any unlawful activity. All deposits must originate from a payment method registered in your own name. he777 may, at its sole discretion, request documentary evidence of the source of funds deposited into your account. Failure to provide satisfactory evidence may result in account suspension and reporting to relevant authorities in accordance with applicable law.

6 Bonuses & Promotions

6.1 General Bonus Terms

All bonuses, promotional offers, free spins, and cashback awards offered by he777 are subject to the specific terms published on the relevant promotion page, in addition to these general Terms. Where a conflict exists between a promotion's specific terms and these Terms, the promotion's specific terms shall apply to that promotion only.

6.2 Wagering Requirements

Bonus Funds and winnings derived from free spins are subject to wagering requirements before they are eligible for withdrawal. The applicable wagering multiplier is stated on each promotion page. Wagering requirements must be met within the time period specified for each promotion. Unused bonus funds and associated winnings will expire automatically upon the stated deadline.

6.3 Game Contributions

Different game categories contribute differently to wagering requirements. Unless stated otherwise on a specific promotion page: slots contribute 100% of each bet staked; live casino table games (Baccarat, Roulette, Blackjack) contribute 10%; sports betting wagers on markets with minimum odds of 1.50 or higher contribute 100%. he777 publishes full game contribution tables in the promotions section of the Platform.

6.4 Bonus Abuse

he777 reserves the right to void bonuses, cancel associated winnings, and close accounts where there is evidence of bonus abuse. Bonus abuse includes, but is not limited to: exploiting loopholes in promotion terms; using multiple accounts to claim the same promotion; placing bets designed to satisfy wagering requirements with minimal risk (e.g., placing offsetting bets on opposite outcomes); or any other conduct that he777 reasonably determines to be an attempt to extract promotional value without genuine gaming activity.

6.5 Withdrawal Before Wagering Completion

If you request a withdrawal while Bonus Funds with outstanding wagering requirements remain in your account, he777 will forfeit the Bonus Funds and any associated winnings derived from them, and process the withdrawal of your real-money Account Balance only. You will be informed of this at the point of withdrawal request.

7 Betting & Gaming Rules

7.1 Sports Betting

All sports bets placed on he777 are subject to the specific rules published for each sport and market type in the sportsbook section of the Platform. Bets are accepted at the odds displayed at the time of placement. In the event of a technical error resulting in clearly incorrect odds being displayed (e.g., odds materially inconsistent with the true market), he777 reserves the right to void affected bets and refund the staked amount to the Player's Account Balance.

7.2 Casino Games

All casino games — including slots, live dealer tables, and crash games — are supplied by third-party providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe, and others. Each game operates under its own certified RNG system. The theoretical return-to-player (RTP) percentage for each game is published by the game provider and is accessible within the game interface. he777 does not modify game RTP.

7.3 Malfunctions and Technical Errors

In the event of a technical malfunction affecting a game or a bet — including server disconnections, software errors, or platform outages — he777's policy is to void affected rounds and return the staked amount to the Player's Account Balance where technically possible. Where a malfunction results in an erroneously large payout, he777 reserves the right to correct the Account Balance to reflect the outcome that would have applied absent the error. he777 is not liable for losses caused by technical malfunctions beyond its reasonable control.

7.4 Minimum and Maximum Bet Limits

Minimum and maximum bet limits apply to all sports markets and casino games on he777. Limits are displayed within each game or market interface. he777 reserves the right to adjust bet limits for any market or game at any time, including reducing limits for individual accounts where abnormal betting patterns are detected.

8 Prohibited Conduct

The following conduct is strictly prohibited on he777:

• Using automated betting software, bots, scripts, or artificial intelligence tools to place bets or interact with the Platform without manual human input;
• Colluding with other Players to gain an unfair advantage in any casino game or sports market;
• Chip dumping — deliberately losing funds to another account to transfer value;
• Exploiting software bugs, display errors, or pricing errors that result in a clear and obvious advantage not reflective of intended game or market mechanics;
• Using the Platform for money laundering, terrorist financing, or any other unlawful financial activity;
• Providing false identity documentation during KYC verification;
• Accessing the Platform from a Prohibited Jurisdiction using a VPN or other IP-masking technology;
• Attempting to hack, reverse-engineer, scrape, or otherwise interfere with the Platform's technical infrastructure;
• Harassing, threatening, or abusing he777 staff or other Players through any communication channel.

9 Responsible Gaming

he777 is committed to promoting responsible gaming. We recognise that for a minority of players, gambling can cease to be a form of entertainment and become a problem. We provide the following tools to all Players directly through their account dashboards, available 24/7 without requiring contact with support:

• Deposit Limits: Set daily, weekly, or monthly caps on the total amount you can deposit;
• Session Time Reminders: Receive alerts after a defined period of continuous gaming activity;
• Cooling-Off Periods: Temporarily suspend your account for a defined period ranging from 24 hours to 6 weeks;
• Self-Exclusion: Permanently exclude your account from the Platform. Self-exclusion requests are processed immediately and are irreversible for the duration of the exclusion period selected.

For further information on responsible gaming at he777, including guidance on recognising problem gambling and contacting support, please visit our Responsible Gaming page. he777 is strictly a 21+ platform. If you believe a minor may have access to your account, contact support immediately.

10 Intellectual Property

All content on the he777 Platform — including but not limited to the he777 brand name and logo, website design, page layouts, software, graphics, text, data compilations, and game interfaces — is the intellectual property of he777 or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment in accordance with these Terms. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the Platform without prior written consent from he777.

Game content is provided under licence from third-party providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe, among others. All rights in game content are reserved by the respective providers.

11 Privacy & Data Protection

he777 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering on the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Personal data collected during registration and KYC verification — including your name, date of birth, address, payment method details, and identity documents — is used solely for the purposes of account management, payment processing, age and identity verification, fraud prevention, and regulatory compliance. he777 does not sell personal data to third parties.

For the full details of how he777 handles your personal data, your rights as a data subject, and how to submit a data access or deletion request, please review the Privacy Policy.

12 Limitation of Liability

To the fullest extent permitted by applicable law, he777's total cumulative liability to you for any claim arising out of or in connection with your use of the Platform — whether in contract, tort, negligence, or otherwise — shall not exceed the total amount of real-money deposits made by you to he777 in the 30-day period immediately preceding the event giving rise to the claim.

he777 shall not be liable for any indirect, consequential, special, incidental, or punitive losses or damages, including but not limited to loss of profits, loss of data, loss of goodwill, or loss of anticipated savings, even if he777 has been advised of the possibility of such losses.

he777 provides the Platform on an "as is" and "as available" basis. While he777 takes all reasonable steps to maintain platform availability and security, it does not warrant that the Platform will be uninterrupted, error-free, or free from harmful components. Players access and use the Platform at their own risk.

Nothing in these Terms limits he777's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by applicable law.

13 Amendments to These Terms

he777 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered Players via the email address associated with their account and/or via a notice displayed on the Platform at login. The updated Terms will take effect on the date stated in the notice.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the Platform and may request account closure in accordance with Section 4.4.

14 Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. he777 operates as a platform serving the Bangladesh market and applies standards consistent with fair and transparent online gaming practice.

In the event of a dispute between you and he777 regarding any aspect of your account, a bet outcome, a payment transaction, or the application of these Terms, you should first contact he777 support at [email protected] with full details of your complaint. he777 will acknowledge your complaint within 24 hours and aim to resolve it within 5 business days.

If your complaint is not resolved to your satisfaction through the support channel, you may escalate the matter in writing to he777's compliance team at the same email address, marked "Formal Complaint — Escalation". he777 will provide a final written response within 14 business days of receiving a formal escalation.

15 Contact Information

If you have any questions about these Terms & Conditions, require clarification on any provision, or wish to submit a complaint, please contact the he777 support team using the details below. All support is provided in English.

For responsible gaming enquiries, self-exclusion requests, or account restriction requests, you may also visit the Responsible Gaming page or the FAQ page for immediate self-service options.